In line with the company Total Quality Management objectives & by representing Quality Engineering in cross-functional teams:

• Lead the Quality Engineering Team in charge of developing, maintaining & improving Quality Control (QC) Methods & Tools to ensure the conformity of Casegoods products to Company Standards as well Customers & Regulatory requirements.

• Contribute to Failure Reporting & Analysis as well as to Corrective & Preventive Action Strategic Planning

As the Leader of the Quality Engineering Team for both Incoming Material (IQC), In-Process (IPQC) & Final QC (FQC) and both Inhouse & Subcontracted Casegoods, Metal Hardware, Frames & Lighting products, you are responsible to:

• Develop QC Standard Operating Procedures (QCSOP) & Work Instructions (WI)

• Develop Products & Processes Control Plans (P/PCP) to ensure Conformity and Accuracy in the Production Process as well as Statistical Process Control (SPC)

• Develop Products & Processes Inspection Checklists, Methods, Tools & Reports

• Contribute to Closed-Loop Corrective Action (CLCA) : Failure Root Cause Analysis (RCA), brainstorm ideas to create solutions for identified problems & define Corrective & Preventive Actions (CAPA)

• Develop Quality Performance Reporting & Analysis methods

• Develop Tools like Cost of Quality (COQ) models to monitor Cost of Poor Quality (COPQ) and drive Continuous Improvement

• Together with Product Development, Manufacturing Engineering, Quality Control and Quality Assurance teams establish, maintain & improve Company Quality Standards

• Take part in New Product Introduction (NPI) Process including Failure Mode and Effect Analysis (FMEA)

• Work together with relevant teams and departments and make recommendations for changes to improve product quality

• Make Recommendations & Formulate a Strategic Plan to improve Processes & Products Quality across the company

• Attend Client QC inspections to ensure that Company Standards are understood & address Quality related questions & issues

• Contribute to QC Process Digitalization

• Mentor & Train Quality Engineering Team members as well as other teams in Quality, Engineering, Manufacturing… Departments

• Other tasks as required by Management

• Degree in Engineering, Manufacturing or Quality Management preferred

• Extensive experience in a well established Quality Assurance environment required

• Understanding of Total Quality Management & Lean with practical experience is a plus

• Understanding of Indoor Luxury Furniture Quality Requirements is also plus

• Demonstrated performance conducting Change Management, working within cross-functional teams with requisite drive & energy

• Strong analytical, problem-solving & decision-making skills

• Able to drive multiple tasks to completion within a fixed timeframe and in a pressured environment

• Excellent verbal, written communication & presentation abilities; able to communicate convincingly at all levels and with all functions in English

• Forward planner & strategic thinker, able to inspire & motivate his/her team and beyond

• Strong knowledge of Microsoft Office and ERP/MRP Systems

• Strong interpersonal skills, able to deal with ambiguities, conflicts and adversarial relationships

• Resourceful, self-starter, driven to achieve high standards, accountable, assertive, enthusiastic, dedicated & result oriented