Senior Product Administrator

- MARKETING & DIGITAL POSITIONS -

  • Take overall responsibility for the management of the PIM database and its accuracy across various systems such as Shopify, Autopilot, Zoho, and E-Commerce portals supporting websites, online sales.

  • • Manage all aspects of Product Information Management System (Salsify), which includes maintaining data quality, monitoring data synchronization among different systems, setting up logics and data feed to meet the needs of business.

    • Manage and maintain website operations consists of updating product assortment and the most up-to-date pricing, working with outsourced developers to investigate, eliminate website bugs and upgrade website functionality to improve customer experience and drive sales.

    • Manage Digital Platforms (Autopilot / Zapier / Automate.io / Zoho), E-Commerce Portal (Wayfair) and serve as one of the primary points of contact for inquiries of customer registration issues, questionable product information and pricing discrepancies.

    • Work with multiple departments across organization such as IT, Merchandising, Customer Service, Product Development and RSC factory to resolve rising data issues and identify opportunities to improve data management and internal users’ experience.

    • Generate and maintain reports requested by management teams such as Costing Database.

    • Work closely with Marketing & Creative Designer to set up email campaigns and generate Marketing materials.

  • • Be proficient in English.

    • Bachelor's degree in Business, Digital Marketing, or related field.

    • Advanced Excel skills.

    • Understand HTML and ability to analyze website code to find problems.

    • Experience of managing customer and product databases to support the marketing requirements of the business.

    • Be familiar with digital platforms and systems such as Salsify (PIM), Zoho (CRM), Shopify (E-Commerce), Autopilot and E-Commerce Portals.

    • Proven ability to collaborate cross-functionally across all levels of the organization to gain alignment, execute work and drive results.

    • Strong attention to detail, and communication skills to explain issues in a straightforward way.

    • Ability to work independently and effectively without supervision.

    • Possess a technical aptitude and analytical mindset with problem-solving skills, comfortable learning data analysis tools.

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